Q.
Who is the Agent of Record on the policies written through the AgentSecure
program?
A. AgentSecure is the Agent of Record on all policies written under the Market Access program. The Agent of Record will show on all Declarations Pages as "InsureZone.com of Texas, Inc." InsureZone is the parent company of AgentSecure.
Q.
Will my agency name appear on any Declarations Page or Billing Documents?
A. No. All documents will have the name InsureZone (our parent company) on them.
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Q.
Will AgentSecure report my name or relationship to my captive carrier?
A. No. All memberships and policies are private and proprietary to AgentSecure.
Q.
Can I access AgentSecure's website from the computer at my captive office?
A. Yes. You can access AgentSecure from any computer that has a web browser (such as Internet Explorer or Firefox) and has connectivity to the internet. Many agents purchase a separate computer and internet service to make sure there are no conflicts of interest with their captive carrier contracts.
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Q.
Does the state insurance department in my state know of my relationship
with AgentSecure?
A. It depends on the state. In the majority of the nation, no documentation is provided to the state departments of insurance. The only known exception is Washington State; we are required to disclose the relationship there.
Q.
Will I have access to all carriers AgentSecure has a relationship with
or only a few?
A. As a member of AgentSecure, you have access to all carriers on our platform, unless they are a comparative rating only carrier. In that instance you will need to have a direct contract with that carrier in order to receive quotes via AgentSecure. In addition, not all carriers write insurance in each state. You will need to refer to the “Can We Write It?” tab for more details.
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Q.
Will I have access to all product lines AgentSecure sells or only a few?
A. Yes. Agents have full access to product lines on a state-by-state level. Note that carrier appetites and availability vary by state. You are required to have three years of experience in the commercial lines in order to write commercial policies with AgentSecure.
Q.
Who owns the book of business?
A. Your agency retains full ownership of the book of business.
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Q. Can
I roll my book of business to AgentSecure at any time and vice versa?
A. Absolutely. We have staff specialists to aid you and your agency in rolling a book of business to AgentSecure. Agents are also free to roll their book of business away from AgentSecure as well, as the agents owns and controls the book entirely.
Q.
How will I get quotes on business proposed to AgentSecure's carriers?
A. All quoting is handled online through the AgentSecure Dashboard. Quotes are returned from our Comparative Rater from all available carriers in 2-7 minutes. The cost of the Comparative Rater is included with monthly membership fees.
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Q.
Will I need a separate Premium Trust Account?
A. It's up to the individual agent. AgentSecure does not require one. AgentSecure will not sweep accounts for insured's premiums. All premiums will be mailed by the agency directly to the carrier with the policy number noted on the check.
Q.
Does AgentSecure require evidence of E&O Insurance?
A. Absolutely. Even though we are the Agent of Record, we require all of our producing agents to carry their own E&O Insurance with a limit of at least $1,000,000. AgentSecure relies upon your E&O as a first line of defense in the event of an error that is the direct result of your agency’s action or inaction.
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Q. Will
the E&O Insurance I carry for my captive relationship suffice for
AgentSecure?
A. Possibly. Since agents are free to purchase E&O through any broker their captive carrier approves of, your E&O Insurance may work for your relationship with AgentSecure. Check your declarations or contact your E&O carrier to see if it covers outside insurance activities or only insurance activity approved by the captive carrier. Many E&O policies will cover outside insurance relationships but have a different deductible for activity outside of the captive relationship.
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