Will you assign an underwriter
to my agency?
All agencies are assigned to a “trainer-underwriter” for the first 30-60 days to make sure you understand how our web site works and to make sure you are submitting applications correctly. Once your agency has submitted 10-20 applications, you will be assigned to an underwriter. Keep in mind also that your agency will have access to all of our underwriters in the Sales Department. Top producing agencies are also assigned special status that elevates their requests in our work queues. In our Retail Commission Program, in addition to higher commission levels, more personalized underwriting and post-sales service is also added.
Q: How many quotes should I expect
to receive on each submission?
A: AgentSecure will provide an automated quote from all carriers on the platform that have an appetite for your risk. That normally means you will get three quotes on each submission. For tougher classes that require manual intervention by an underwriter, you may receive 1-2 quotes.
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Q: Who decides which carriers will be quoted?
A: Carrier appetite and underwriting guidelines determine whether or not your risk will be quoted. AgentSecure will provide a quote from each carrier that has an appetite for your risk. We do not decide which carriers to present.
Q: If I have appointments with
some or all of your carriers, can you provide quotes under my producer
codes?
A: Yes. We can use your producer codes with most carriers on our platform. Please see "Best of Both Worlds" under Program Options for more details. At its core, the AgentSecure’s technology is a comparative rater. Our service is flexible enough to handle your needs when you are small with our Market Access program, as well as later on when your agency grows and just needs convenience and efficiencies of a comparative rater.
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Q: I lost an appointment due to
volume requirements, can you roll my book of business?
A: Yes. We have a simple process in place that requires minimal information from you or your customer. When you combine this service with our Retail Commission Program, a book of business you have today can easily earn 2-3 points more simply by switching to AgentSecure.
Q: How does the sold policy get
delivered to the insured (who handles the mail)?
A: Our carriers mail the policy directly to your insured in most cases. We try to take the hassle out of the back office details. We provide you (the producing agent) with an electronic copy of the policy as well.
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Q: How do I access a quote?
A: Your applications and quote results are stored on your personalized AgentSecure Dashboard. Log in to your AgentSecure account for details on your submissions. Email alerts are also sent to you when there has been activity on any account.
Q: Am I required to send in a signed
application?
A: Normally the online application is all that is required. With certain classes, lines of business, carriers may require an application or an addendum prior to binding a policy.
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