John’s focus is on how to make selling an insurance policy easier. While handing out words of encouragement to producers and employees alike, John also answers the phones, gets feedback from producers, and is willing to initiate change in order to continually exceed customer expectations. His persistence and unique perspective on innovation within the insurance industry has resulted in the best wholesale service in the U.S.
Accessible to anyone, John’s not afraid to help you solve a problem. If you have a question or problem that needs resolution fast, give him a call.
Always a top performer, Amy’s strengths in streamlining operations and improving workflow that continue to optimize our high growth environment earned her this title in 2012.With responsibility over both the Underwriting and Customer Service divisions, Amy has helped her staff develop the customer-first concept that reflects our goals as a company. Her decades of improving operations have contributed greatly to her ability to establish metrics and develop a plan of action that led to an unprecedented change in processing time for many transactional duties at InsureZone. Her recommendations to our Technology Team resulted in an enhanced platform that includes features that improve service levels and increase both agent and employee satisfaction.
She’s the first voice that new members hear, and she’s an authority on all aspects of membership at AgentSecure. Melissa’s bubbly personality is infectious, and her expertise is undaunted. Whether you need assistance or support, every call and e-mail is an opportunity to surpass expectations.
Melissa has been in your shoes, with previous experience managing a retail independent agency. She knows what potential new members are looking for in a broker. And, she’s here to ensure that AgentSecure is a good fit for every agent who applies.
Yolanda joined InsureZone in July 2014 as an Accountant and was promoted to Accounting and Human Resources Manager in February 2015. In this role, she manages and oversees the company’s Accounting Department, which includes processing commissions, accounts payable, accounts receivable and tech billing amongst other things. She is also responsible for the Company’s Human Resources including payroll, employee benefits and relations.
550 Bailey Ave. Suite 150 | Fort Worth, TX 76107 | 866.243.5934 - Main Office | 817.549.7965 - Fax